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Terms of Use

Last updated: July 2026

These Terms of Use explain how you may use Blue Kola. Blue Kola is a technology platform that connects independent workers and employers in Kenya. By creating an account or using the platform, you agree to these Terms.

1. About Blue Kola

Blue Kola is a technology service that helps workers and employers discover each other and communicate. Blue Kola provides software, matching tools, verification checks and messaging.

Blue Kola is a connector only. Any work, hiring, payment or agreement is made directly between the worker and the employer. They are responsible for the terms they agree between themselves.

2. Eligibility & Accounts

You must be at least 18 years old and able to enter into a binding agreement to use Blue Kola.

You agree to give accurate, current and complete information, and to keep your account details and password secure. You are responsible for activity carried out through your account.

  • Provide truthful profile, identity and business information.
  • Keep your login credentials confidential.
  • Tell us promptly if you believe your account has been misused.

3. Your Responsibilities

You are responsible for how you use Blue Kola and for your interactions with other users.

  • Communicate honestly and respectfully with other users.
  • Honour the arrangements, rates and timelines you agree.
  • Comply with all applicable Kenyan laws, including tax and labour obligations.
  • Do not use Blue Kola for anything unlawful, misleading or harmful.

4. Workers

Workers create a profile describing their skills, experience, location and availability, and may apply to jobs posted by employers.

Workers are independent. Nothing on Blue Kola creates an employment relationship between Blue Kola and a worker, or between a worker and an employer unless the worker and employer separately agree one.

5. Employers & Contractors

Employers and contractors may post jobs, review matched workers, communicate with them and hire.

Employers are responsible for the accuracy of the jobs they post, for how they treat workers, and for complying with applicable law when engaging workers.

6. Payments, Boost & Refunds

Blue Kola offers optional paid features such as Boost packages and paid verification. These are processed through M-Pesa (Safaricom Daraja) and are charged in Kenyan Shillings.

Payments between workers and employers for work performed are agreed and settled directly between those users. Blue Kola is not a party to those payments.

Boost and verification services begin immediately on successful payment; because they are digital and time-based, they are generally non-refundable once activated. If you believe a payment was made in error, contact support and we will review it.

7. Verification

Blue Kola may offer identity verification using document scanning or M-Pesa-backed checks. Verification takes reasonable steps to confirm that a person is who they claim to be.

Verification reduces risk but does not guarantee a user's identity, reliability, skills or conduct. You should still exercise your own judgement and take sensible precautions.

8. Acceptable Use

You agree not to misuse Blue Kola. For example, you must not:

  • Post false, fake or misleading profiles, jobs or listings.
  • Impersonate another person or business.
  • Harass, threaten, discriminate against or defraud other users.
  • Upload malware, attempt to access others' accounts, or interfere with the platform.
  • Scrape, copy or resell Blue Kola data without permission.

9. Content & Communications

You keep ownership of the content you upload (such as your profile, photos and job posts). You give Blue Kola permission to host, display and use that content to operate and improve the service.

You are responsible for the content you share and confirm you have the right to share it.

10. Disputes Between Users

Disagreements about work, quality, payment or conduct are between the worker and the employer involved. We encourage users to resolve them directly and in good faith.

Blue Kola is not a party to these agreements and does not decide such disputes. We may, where reasonable, provide records of platform activity to help the parties resolve an issue, and we may suspend accounts that breach these Terms.

11. Changes to the Service or These Terms

We may update, add or remove features, and may update these Terms from time to time. When we make material changes we will post the updated version and change the date above. Continued use of Blue Kola means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Kenya. Any matter relating to Blue Kola or these Terms is subject to the jurisdiction of the Kenyan courts.

13. Contact

Questions about these Terms can be sent to legal@bluekola.com or through the Help Centre.

By using Blue Kola you confirm that you have read and agree to these Terms of Use.